Explore by your role
Will this hold up once it meets the operating environment, and the people running it?
Pressure-test a new operating model, technology change or delivery programme against the reality of the people and systems it depends on, while it is still cheap to adjust.
What this looks like
Examples of who brings us in
- An operations team mobilising a new operating model, wanting to pressure-test it with the people who will actually work within it.
- A technology leadership team adopting AI at pace, needing a current read on regulator and stakeholder expectations rather than a one-off snapshot.
- A delivery programme showing early friction, needing an independent view of where expectation and operational reality have diverged.
Relevant guides
How to Structure an SMCR Handover When a Key Function Holder Departs
A practical guide to managing the departure of a Senior Manager under SMCR, covering handover documentation, interim arrangements, regulatory notifications, and preserving accountability through the transition. After reading, you will know how to sequence the handover, protect continuity of responsibility, and demonstrate credible governance to the FCA and PRA.
How to Measure Stakeholder Perception in the First 180 Days After an Acquisition
This guide explains how to measure what customers, employees, regulators, investors and counterparties actually think in the critical months following an acquisition. After reading, you will know what to listen for, how to structure the evidence, and how to feed it into integration decisions before perception hardens into attrition.
How to Manage Stakeholder Risk in an Acquisition
A practical guide for executives leading or approving acquisitions on identifying, sequencing, and managing stakeholder risk across regulators, customers, employees, investors, and counterparties. After reading, you will be able to build a stakeholder risk map that holds up to board, regulatory, and public scrutiny through signing, closing, and integration.
How to Structure an SMR Handover When a Key Function Holder Departs
A practical guide to managing the departure of a Senior Manager under the SMCR, covering sequencing, documentation, regulatory notifications, and successor readiness. After reading, you will know how to run a handover that stands up to supervisory review and protects continuity of accountability.
How to Prepare a Credible Wind-Down Plan That Satisfies Board and Regulator
This guide sets out how to build a wind-down plan that holds up to board challenge and regulatory scrutiny, covering trigger design, resource adequacy, and operational realism. After reading, you will know where most plans fail and what to prioritise to produce one that is genuinely executable.
How to Test Customer Reaction Before Changing a Product, Service or Pricing Model
A practical guide to pressure-testing customer response before you change a product, service or pricing model in a regulated business. Readers will finish with a clear method for designing tests that produce reliable signals, protect the customer relationship, and stand up to internal and regulatory scrutiny.