The External Dependencies Boards Discover Too Late
Authorisation, contracts and longstanding relationships create a persuasive sense of control over intermediaries. They tell a board much less than it may assume about what will happen to customers, complaints, redress, distribution or reputation when one of those intermediaries fails. That gap between the internal dependency map and external reality is where many recent incidents may be lurking unseen.
Sources
- FCA: Amplifi Capital (U.K.) Limited enters administration
- FCA: Halo Financial Limited enters administration
- FCA: Prosper Capital LLP enters creditors' voluntary liquidation
- FCA: General insurance and vertically integrated business models
Which external dependency would matter most to your firm if it failed tomorrow?
A Proximity Sprint independently tests the assumptions attached to that relationship, showing where internal confidence and external reality align, and where they may have diverged before events expose the gap.
Polar Insight helps senior leaders in financial services understand what their key stakeholders actually think before significant decisions are made.