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Finding the Decision-Makers Who Can Block Your Market Entry

A practical guide to identifying the stakeholders your team hasn't yet engaged who hold veto power over a regulated market entry. After reading, you'll know how to build a blocker map that goes beyond the obvious names on your engagement plan.

Start with who can actually stop you, not who you already know

Most market entry plans have a stakeholder list built around the people the team already talks to: the lead regulator, a few trade body contacts, maybe a former official now advising. That list is the problem. The people who block regulated market entries are rarely the ones you've been briefing. They're the ones you didn't think mattered until they raised a concern that others amplified.

Before you refresh the plan, be honest about what you're looking for. You're not mapping supporters. You're finding the specific individuals who can, by objection, delay, or quiet signal, cause your entry to stall, be reshaped, or be rejected. That's a different exercise from stakeholder engagement.

Build the blocker map from the decision backwards

Start with the formal decision points: authorisation, licence variations, threshold conditions, competition clearance, any consumer duty or conduct sign-off. For each, list the named individual accountable, the committee that ratifies, and the officials who write the recommendation. The recommendation writers matter more than the signatories. They rarely appear on engagement plans.

Then add the informal decision points. Who does the accountable regulator call before they decide? In UK financial services this usually means peer regulators, the Bank, HMT contacts, and sometimes overseas counterparts if there's a cross-border angle. In insurance, add the PRA supervisory team even when the FCA leads. In payments and crypto-adjacent entries, add the NCA and Home Office contacts on financial crime.

Finally, add the non-regulator blockers: consumer groups with standing, the two or three journalists whose coverage moves official opinion, the parliamentary committee members who ask questions that force written responses, and the incumbent competitors who will file objections.

Test the map for the gaps that actually matter

A good blocker map has three properties. First, every name has a stated position, sourced, dated, and attributed to something specific they said or wrote, not something someone assumed. Second, every name has a route to influence them that doesn't rely on your CEO's personal network. Third, the map shows relationships between blockers, because objections travel.

Run this test on your current list. For each name, ask: what have they said in the last twelve months about this type of entry, this sector, or firms like ours? If the answer is "nothing we've seen" or "we assume they're neutral," that's a gap. Neutrality is almost never the real position. It's the absence of evidence.

Where teams consistently get this wrong

Three patterns show up repeatedly.

The first is over-weighting the top of the house. The Chair or CEO of a regulator is briefed by the team. If the team is sceptical, the top-line meeting won't save you. Engage the case officers and their line managers.

The second is treating trade bodies as proxies. Trade bodies represent incumbents. If you're entering, incumbents are your competitors. Their public position may be neutral while their private briefings are not.

The third is missing the adjacent regulators. A banking entry with a wealth arm draws in conduct and prudential supervisors who don't sit in the same room. An insurance entry with a distribution model touches conduct rules the prudential team won't flag. Ask which regulator will be consulted, not just which one decides.

What good looks like

A credible blocker map for a major entry usually has 40 to 80 named individuals, not 15. Roughly a third are regulators and officials, a third are political and civil society, and a third are market and media. Each name has a current, sourced position and a named person on your side responsible for the relationship. Positions are refreshed quarterly, not annually. When a position changes, someone flags it within a week.

If your current map has fewer than 40 names, or if more than a quarter of positions are marked "assumed" or "unknown," you have a research problem, not an engagement problem. Fix the research first. Engaging people whose actual position you haven't tested wastes their time and yours.

Next step

Before your next steering committee, print your current stakeholder list and mark each name red, amber, or green on two questions: do we know their current position from evidence, and do we have a working route to influence them? Any red on either column is a blocker risk. That's the shortlist for the next 30 days.

Polar Insight helps senior leaders in financial services understand what their key stakeholders actually think before significant decisions are made.

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