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Are the assumptions behind this decision actually true?

Test what the decision depends on before you commit: how customers, regulators, investors, employees or partners are actually likely to respond, not how internal consensus assumes they will.

What this looks like

Strategic decisionMarket entryInvestmentPricing changeBoard decisionRegulatory response

Examples of who brings us in

  • A board preparing to approve a market entry, wanting to know how the target market's regulators and incumbents will actually respond before capital is committed.
  • Leadership weighing a pricing change, uncertain whether the commercial logic will hold once it reaches customers and channel partners.
  • A leadership team taking a strategic recommendation to the board, wanting an independent read on key stakeholders before the paper is finalised.

Relevant guides

Stakeholder Intelligence

Pre-Decision Stakeholder Research: A Practical Guide

This guide explains how to run pre-decision stakeholder research before a major strategic, capital, or reputational commitment. After reading, you will know what to test, whom to speak to, how to sequence the work, and how to feed findings into the actual decision.

Strategic changeRegulatorsInvestors
4 min readRead guide →
Strategic Decisions

Assumption Risk in Strategic Planning: A Practical Guide

This guide explains how to identify, test, and govern the assumptions embedded in strategic plans, the source of most strategic failure in financial services. After reading, you will know how to surface hidden assumptions, rank them by fragility, and build the monitoring discipline that keeps a plan honest as conditions change.

Strategic changeExecutive teamsBoards
4 min readRead guide →
Market Entry, Launches & Investment

Pre-Investment Due Diligence Stakeholder Mapping: A Practical Guide

This guide explains how to run stakeholder mapping as part of pre-investment due diligence, covering who to identify, how to sequence the work, and what signals actually matter. After reading, you will be able to commission or lead a stakeholder map that surfaces real deal risk before you commit capital.

AcquisitionInvestmentRegulators
4 min readRead guide →
Stakeholder Intelligence

What Stakeholders Actually Think Before a Major Decision: A Practical Guide

This guide explains what senior stakeholders (investors, regulators, customers, employees, partners) are typically thinking and weighing in the run-up to a major corporate decision, and how to surface those views before you commit. After reading, you will know how to read the room accurately, test your assumptions, and avoid the predictable failures of imagined consensus.

Strategic changeRegulatorsInvestors
4 min readRead guide →
Stakeholder Intelligence

How to Assess Post-Acquisition Customer Sentiment: A Practical Guide

This guide sets out how to measure and interpret customer sentiment after an acquisition in financial services, from baseline capture through segment-level analysis to board reporting. After reading it, you will know what to measure, when to measure it, and how to separate real integration risk from noise.

AcquisitionCustomersBoards
4 min readRead guide →
Stakeholder Mapping & Engagement

How to Do Stakeholder Mapping for a Major Investment

A practical guide to mapping the stakeholders who will shape the success or failure of a major investment, from regulators and counterparties to internal sponsors and affected communities. After reading, you will know how to structure the exercise, sequence engagement, and turn the map into decisions the investment committee can actually use.

InvestmentAcquisitionRegulators
4 min readRead guide →