Research Governance
At Polar Insight, our reputation is anchored on the ethical, legal, and transparent collection of stakeholder intelligence. We regularly partner with the global scientific community, industry leaders, post-doctoral candidates, and UK academic researchers to inform high-stakes organisational decisions.
We understand that research ethics committees and Institutional Review Boards (IRBs) demand the highest standards of data governance. In alignment with international market research standards and the UK Concordat to Support Research Integrity, this document outlines our transparent protocols for participant outreach, suitability screeners, and honorarium allocation.
To ensure the exceptional data quality required by our global clients, Polar Insight utilises a rigorous, two-stage verification process. This structure ensures that no participant's time or data is misused.
When an individual is contacted by a member of the Polar Insight research team—or receives an invitation from our Managing Director, James Tattersfield—to participate in a global research study, they are first directed to a preliminary qualification form (typically hosted via secure platforms like Typeform).
Once a respondent's suitability is verified and matched to an active project cohort, our team contacts them directly to schedule the formal, deep-dive Research Interview (typically a 60-minute online video session).
Polar Insight actively mitigates risk, combats digital misinformation, and protects participants from common online survey fraud or deceptive “phishing” loops. We ensure absolute transparency by anchoring our operations to three core pillars:
We ensure all initial communications explicitly outline the conditional, multi-stage nature of the research workflow: Screener → Cohort Selection → Paid Interview → Reward Distribution.
If an applicant completes a screener but is not selected for a final consultation panel, their screening data is systematically depreciated and deleted. It is never packaged, sold, or utilised as a standalone research product.
We deeply value the intellectual contributions of PhD students, post-doctorates, and independent researchers. We are fully committed to preventing economic deception or ambiguous terms in commercial research, ensuring clear and direct notification when project capacities are reached.
We are always open to feedback on how we can improve our processes, and we genuinely value hearing from researchers and participants. If you have any questions about how we work, or have received an outreach from our team and want to verify it, please don't hesitate to get in touch.